Privacy policy
Your privacy is our priority. We are committed to protecting your personal information with transparency and care.
About This Policy
1. Our Commitment
- Describes how DEETECH COMPUTERS (DEETEK 360 Enterprise) handles personal data.
- Covers customers, partners, and job applicants.
- Applies to website, online platforms, and all service channels.
- By using our services, you consent to this policy.
The Information We Collect
2A. Information You Provide
- Personal Details: Full name, phone number, email, delivery address.
- Payment Information: Mobile Money or bank transaction confirmations.
- Preferences: Product interests, feedback, inquiries.
- Recruitment Data: Qualifications, experience, employment history.
2B. Automatically Collected
- Device Information: IP address, browser type, operating system.
- Browsing Data: Pages visited and user interactions.
- Location Data: Only with your consent where applicable.
2C. From Third Parties
- Payment Providers: Banks, mobile money platforms.
- Logistics Partners: Courier and delivery services.
- Recruitment Sources: Platforms, schools, professional references.
How We Use Your Information
3. Purpose of Data Use
- Processing and confirming product orders.
- Facilitating payments and issuing receipts.
- Communicating order updates and delivery status.
- Managing customer relationships and after-sales service.
- Handling warranty claims and product support.
- Conducting recruitment and employment processes.
- Improving website and customer experience.
- Sending promotional offers (with your consent).
Principle: We only collect and use data relevant for legitimate business purposes.
Information Sharing and Security
4. How We Share Information
- Service Providers: Delivery companies, payment processors.
- Technical Partners: IT systems and website management.
- Authorities: When legally required.
- Recruitment Partners: Employment-related processes.
Protection: Partners adhere to confidentiality standards and data is only used for specific purposes.
5. Data Security
- Strict security measures to prevent unauthorized access.
- Restricted access to authorized personnel only.
- Confidentiality agreements with all service providers.
- Continuous system monitoring for potential breaches.
- Prompt notification in case of data breaches as required by law.
Your Rights and Contact
6. Your Rights
- Access: View the personal data we hold about you.
- Correction: Request updates to inaccurate information.
- Deletion: Request removal when no longer necessary.
- Objection: Restrict processing in certain cases.
- Withdraw Consent: Opt-out of promotional communications.
7. Contact and Details
Data Protection Officer
Email: [email protected]
Phone: 0591755964
Business: DEETECH COMPUTERS (DEETEK 360 Enterprise)
We respond promptly to all privacy-related inquiries.
Additional Information
- International Transfers: Your data may be transferred internationally with protection in line with Ghanaian data protection laws.
- Data Retention: We retain data only as long as necessary for legal, accounting, or service purposes.
- Policy Updates: We may update this policy periodically to reflect business or legal changes.
- Secure Deletion: When data is no longer needed, it is securely deleted or anonymized.
Need Privacy Assistance?
Contact our Data Protection Officer for any privacy concerns or to exercise your rights.